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KYC Solutions for Gaming & Hospitality

Veridocs is the number one provider for identity management in the gaming industry

  • Our Technologies – Available as Full-Service Solutions or as Components for Trusted Integrators

  • TrueAuthentication® | Authentication for government-issued domestic or international IDs

  • TrueCompare™ | Facial comparison between an ID photo and the person presenting it

  • TrueListCheck™ | Fast checking of blacklists and whitelists with alerts and messaging

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Identity Management Made for Gaming

Veridocs applications are at work in leading casino properties around the world, giving customers certainty about their patrons’ identities. Our technology for gaming & hospitality customers offers a modular, enterprise-wide KYC solution with tools designed to automate and consolidate your identity management, compliance, monitoring, and reporting services into a simple user experience. Technologies can also be integrated with third-party applications for benefits including faster registration, improved customer service, and enhanced compliance.

Veridocs solutions not only help protect your finances and mitigate regulatory risks, they also increase operational efficiencies through enhanced communications between cage and credit, pit, slot floor, patron loyalty, security, and surveillance.

Certainty in Real Time

Within seconds, our technology can:

  • Scan a patron’s ID with a variety of document readers and validate all built-in security features
  • Classify the ID against a proprietary, frequently updated global document library
  • Compare the physical information to the embedded bar code and magstripe and display a PASS or FAIL result
  • Perform a facial comparison of the ID photo and a live photo of the patron and provide a MATCH or NO MATCH result
  • Check the patron against a custom group of watch lists
  • Send any necessary alerts to security, surveillance, and customer loyalty departments
  • Populate data from the ID into the property’s other applications
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Clear Results for Ease of Use

Our technologies are designed to deliver easy-to-interpret results, requiring minimal training for staff and reducing the chance of human error in an ID check.

Increase Efficiency & Improve Service

Shave precious seconds from check-in and registration processes by using data from an ID scan to populate fields in your property management system.

Manage Your Visitors

Our Watch List Management tool helps ensure that a patron at a kiosk, enrollment or check-in desk is someone who should be welcome on the property. The tool not only checks against government watch lists, but lists of Politically Exposed Persons (PEPs), and your own proprietary lists of banned individuals and VIPs. Whether a patron is on a blacklist or a whitelist, our alerting and messaging system helps your staff take the appropriate action.

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Interactive Alerts

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Veridocs' real-time ID authentication coupled with an intelligent alert system enables you to gather patron knowledge, enhance compliance, and manage due diligence processes.

Configurable automated alert protocols let you route information from any activity (watch list hit, under-age visitor, etc.) via user stations, email, or SMS in real time.

  • Instantly notifies assigned users of issues
  • Custom reporting tools
  • Easy API integrations with other systems
  • Customize your approval rules
  • Reduce risk of fraud and chargebacks

24/7/365 Live Support

We understand your business continuity is critical. That is why we provide live-body support 24 hours a day, 7 days a week, 365 days a year—the most robust support system available in the industry.

We pride ourselves on our customer service, whether it's technical support or monitoring of your systems and software.

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